Frequently Asked Questions
Clear answers to common questions about consulting support.
What happens during the complimentary Clarity Call? The Clarity Call is a focused 15-minute conversation where we briefly review your current situation and determine whether structured consulting support would be helpful. It is not a full consulting session, and no formal advice is provided during this call. If additional support is appropriate, structured service options will be outlined.
Do you provide medical or legal advice? No. Medical advice, legal advice or representation, and guaranteed outcomes are not provided. All services are educational and advisory in nature. You remain responsible for all decisions regarding your leave.
Will you contact my employer, or insurance carrier on my behalf? No. Consulting services do not include direct negotiation or communication with employers, insurance carriers, or healthcare providers. My role is to help you understand the process so you can participate confidently in your own claim.
Can you guarantee my leave will be approved? No. Benefit determinations are made by employers, insurance carriers, and healthcare providers . Outcomes cannot be predicted or guaranteed. The purpose of this consulting support is to help you understand the process and make informed decisions.
What if my situation changes after our session? If you are anticipating ongoing developments, you may select a structured support package that includes follow-up time within a defined window. Unused sessions do not rollover beyond the active service period.
Are refunds available? Consulting services reserve dedicated professional time. Refunds are not provided once a session has occurred. Support packages are time-bound and must be used within the designated service window. Full details are outlined in the Consulting Agreement.
Who is this service appropriate for? This service is appropriate for individuals navigating: •Family and Medical Leave Act (FMLA) •Short-Term Disability •Long- Term Disability •Worker’s Compensation •Overlapping of complex leave situations If you are unsure whether support is appropriate, begin with a complimentary Clarity Call.
Professional Integrity
Consulting services are provided in alignment with professional and ethical standards. If a situation falls outside the scope of this work, support may not be appropriate.